New service director for CarboCare
Dec. 22, 2016 - Carbotech has announced the nomination of Claude Laprise as CarboCare service director. Laprise undertakes his new role beginning Jan. 1, 2017.
As a graduate with various specialized degrees such as drawing, mechanical, pneumatic and hydraulic design, among others, he began his career with the multinational firm, Bose Inc. For the next 18 years, Laprise was directly involved in project management coordination for both prototypes and large-scale product distribution. With the Bose Corporation he played a direct role as liaison between engineering and client services on a technical level and in after-sales service for various projects and facilities. In the summer of 2003, Laprise decided to become co-owner of Cyme Tech, a company specializing in the design and manufacturing of wood components, primarily for the acoustic and furniture industries.
For the past two years, Laprise has been a member of the Carbotech project management team. With his deeply developed sense of customer service over the past 30 years coupled with his knowledge of Carbotech’s equipment specs, and already having great relationships with most of Carbotech’s active clients, Carbotech believes he is the perfect candidate to oversee the new service department, CarboCare, which will include top-quality service before, during and after each sale.
Carbotech offers Laprise its sincere congratulations for this nomination and wishes him great success in his new position. Carbotech is confident that his commitment, fine-tuned knowledge of service issues as well as his strong expertise will all be tremendous assets in fulfilling his mandate in the continual improvement of CarboCare service.